Our offer validation process
Offers picked up by our ingestion process go through offer validation. Which has the goal of preventing misleading information about offers from being published on the website.
Criteria of validation
During validation, offers are checked for:
- wrongly assigned product codes (e.g. GTIN, MPN)
- discrepancies between the shop's site and feed content (regarding stocks status, price, condition )
- coarse grained mistakes in price value (e.g. misplaced decimal separator or wrong currency)
- misleading or erroneous offer names
Result of validation
If no issue is detected, the offer is published for users under the product it was matched to. Offers with detected issues are temporarily removed from the matched products, and await resolution of the issue.
The resolution of an issue can be automatic, when the offer is:
- updated in the feed and ingested again
- selectively picked up for automatic re-validation, which may happen if the offer was previously matched to a popular product
The resolution can also be manual, when an offer is re-validated by the operational teams.
Check that the offer has correct product codes, descriptive name including the brand, the stock status and price are synchronized between the feed and shop's site
The state of the offers can be viewed in Business Center portal under "product matching".